SOS is an advanced system for operational management of the Emergency Medical Services (EMS) control center. It was developed based on long experience with regional EMS control center with the inclusion of modern requirements for effective management. It provides functionality for all activities EMS (emergency calls, operational control, activity evaluation, ...). Latest version provides an intuitive, event-oriented management of the operational situation, usable in various configurations.
System allows to perform the necessary steps as quickly as possible so as to ensure sufficient time for problem solving and is prepared for the integration of services in the new national system for receiving emergency calls.
The operation is possible in single screen mode (EMS crews and events on one screen) or double screen mode (EMS crews and events on separate screens).
For events waiting in the queue is offered (and graphically highlighted) closest EMS crew. Dispatcher can accept the offer or choose other crew. When evaluating the operational situation in the GIS dispatcher can dispatch crews directly from GIS maps.
Sended crew is shown by changing the colors in the list and in the detailed form (SOS has automated status data collection from vehicle radios or units).
In event detail is possible, in addition to information about the current status, to display the history of the event changes, communication and reports submitted by cooperating systems.